Description of Issue
- We are receiving an error when running an 834 report to send to our benefit provider "Benefit 2" "Detail date is null", we are unsure how to resolve
Context
- Munis
- Employee Benefits 834 Export
- Human Capital Management (HCM)
Cause
- This is due to missing setup on the Employee Deduction record under the tab Insurance for the fields Enrollment Date and Coverage End Date
Resolution
- To resolve, navigate to the program Employee Deductions
- Menu → Human Capital Management → Payroll → Employee Maintenance → Employee Deductions
- Click Search and find the employee shown in the error and deduction record being used in the 834
- Click Insurance to open the tab to review the fields Enrollment Date and Coverage End Date
- We suggest setting these fields to represent the time period in which the employee is covered by the insurance
- Click Update to perform your changes and click Accept to lock in your results
- Navigate back to the program Employee Benefits 834 Export
- To proceed, you will need to generate a new 834 record for the employee to ensure the record has the necessary information
Additional Information
- Please reach out to Munis Human Resources Support with any additional questions
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