Description of Issue
How can I send a test email in Self Service to make sure emails are working?
Context
- Citizen Self Service (CSS)
- Employee Self Service (ESS)
- Munis Self Service (MSS)
- Vendor Self Service (VSS)
Cause
Informational
Resolution
For Self Hosted Clients:
- Log onto the Self Service Server
- Open the Self Service Hosting Page in IIS or from a web browser using ESS Hosting URL
- Click on System Configuration in the left hand menu
- Click on Test
- Fill out Email to with your email address
- Fill out Email from with the email address that will be sending emails from Self Service
- Click on Send-Email button
- Check your email for the successful test email
For SaaS Hosted Clients Contact Tyler Systems Management Support for assistance.
Additional Information
Review Master Article Email Failure for further assistance.
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