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Description of Issue

After importing web payments, bills are left with a small unpaid balance.

The web payments import is using todays date as the interest effective date.

Context
  • Munis
  • Accounts Receivable
  • Web Payments
  • Import Web Payments
Cause

For sites that calculate daily interest, the system calculates additional interest because the effective date is not the same as the day the payment was processed. When more interest is paid, the principle is left unpaid.

Resolution

Please contact Munis Revenue Support to have a case opened on your behalf.

Additional Information






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