Description of Issue
When taking a partial payment in payment entry I am unable to allocate payments but a coworker can.
Context
- Munis
- All Versions
Cause
By default, this box is unchecked in Accounts Receivables Preferences
Resolution
- Navigate to General Revenues > Payment Processing > Bill Inquiry or Property Revenues > Payment Processing > Bill Inquiry
- Click Preferences
- Under General Options
- Click Update
- Put a Check Mark in the box that says display charge detail distribution when accepting partial or overpayments
- Click Accept
Additional Information
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