Description of Issue
There are two 1095-Cs listed in ESS for each person.
Context
- Employee Self Service
- ESS
- Enterprise ERP
- EERP
- ACA Command Center
- Content Manager Full Client
- TCM
Cause
Site re-printed 1095-Cs and two copies were archived to TCM.
Resolution
The duplicate documents must be removed from TCM in one of two ways -
- The Purge process eliminates any trace of the attachment as if they never existed in the first place. Which is the auditors preference.
- Running the system.cm.PurgeDocuments Job will purge all documents that were marked to be purged
- How to use the Document Purge Utility to purge a large volume of attachments from the CM Full Client
- The Document Search delete process makes it so users cannot view them anymore, but puts them in a state where they can be restored.
Additional Information
- If 1095-Cs are not visible in ESS, see Cannot view new 1095-Cs in ESS
- For related information, see below.
- Please reach out to EERP Human Resources Support with additional questions.
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