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Description of Issue

Trying to print a Form but get error message: "Cannot continue with forms printer. An error occurred while loading XML file. Status: - 15632"

Context
  • TylerForms
  • TF
  • DocOrigin
  • Error message
  • Utility Bill
  • UB
  • Personnel Action
  • PA
  • Accounts Payable checks
  • AP
  • EFT
  • Payroll
  • PR
  • GB Invoice
  • Purchase order
  • PO
  • My Saved/Saved Reports
  • Cannot continue with forms printer
  • Error loading XML file
  • Status: - 15632
Cause

It appears that the user is selecting an incorrect printer

User defined incorrect format

Resolution

You can only process DocOrigin forms via two ways:

  • Either using the specific program in EERP (Munis). Example: Create PAF option in the Personnel Action - Action Entry ribbon toolbar
  • or via My Saved/Saved Reports

For more detailed information on how to process DocOrigin forms via TylerForms printer please refer to: How to print DocOrigin forms via TylerForms printer

Additional Information

Please reach out to Tyler EERP HRM Support with any additional questions





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