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Description of Issue

I added a record in the Billing Doc Copy tab of the UB Customers program and wanted to know if that is all I need to do to have a copy of a bill go to the tenant

Context
  • UBCIS
  • Bill Print
  • Billing Doc Copy
Cause


Resolution

Property Revenues > Utility Billing > Master Programs > UB Customers

  1. Click the Search icon
  2. Enter the Account Number in the Account field
  3. Enter the CID for the account under the Customer id field
  4. Click the Billing Doc Copy tab
  5. Click the Add option in the middle left of the screen
  6. Enter the type called BILC - Bill Copy
  7. Tab to the Cust ID field and enter the CID
  8. Tab to the Name column 
  9. Tab to the Addr #
  10. Tab through the Address column
  11. Enter a Start Month under the Start Month column
  12. Enter an End Month under the End Month column
  13. Click Accept
  14. Users will need to check off the field 'Copy-to names' under the 'Print Options' area in the Bill Print program of the Bill Run in order for the copy to be generated.
Additional Information






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