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Description of Issue

After performing an apply credits/deposits reversal, process does not show as complete, even though the system has indicated that the process has been completed. 

Context
  • UB Classic
  • Apply Credits and Deposits  
Cause

The Apply Credits/Deposits reversal process has a final procedure that is called only when the reversal process is exited, which should be moved to the end of the Process step. 

Resolution

Install MUN-460068 once release is available. 


As a workaround, use the Back option in the toolbar once your reversal is complete. If multiple reversals are to be completed, this Back option should be selected in between each reversal. 


For incomplete Apply Credits/Deposits Reversal Batches, please contact Support to correct the incomplete Batches. 

Additional Information






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