Description of Issue
How do I setup Office 365 to send email from Munis?
Context
- Munis
- Munis Self Service
- Office 365
Cause
Munis and Munis Self Service will need to be configured to send email using Office 365
Resolution
- SMTP Server: smtp.office365.com
- Port: 587
- TLS/SSL: Checked
- Username and Password: a real email address (not distribution group) that can send email
- The SMTP integration account cannot have Two Factor Authentication otherwise failure to authenticate will occur when Munis attempts to send an email using the integration account.
Additional Information
For step by step instructions for setting up in Munis: Munis Email - Email section in the System Settings is not setup or setup incorrectly
For step by step instructions for setting up in Munis Self Service: Self Service Email
Review Master Article Email Failure for further assistance.
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