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Description of Issue

How do I setup Office 365 to send email from Munis?

Context
  • Munis
  • Munis Self Service
  • Office 365
Cause

Munis and Munis Self Service will need to be configured to send email using Office 365

Resolution
  • SMTP Server: smtp.office365.com
  • Port: 587
  • TLS/SSL: Checked
  • Username and Password: a real email address (not distribution group) that can send email
    • The SMTP integration account cannot have Two Factor Authentication otherwise failure to authenticate will occur when Munis attempts to send an email using the integration account.
Additional Information

For step by step instructions for setting up in Munis: Munis Email - Email section in the System Settings is not setup or setup incorrectly

For step by step instructions for setting up in Munis Self Service: Self Service Email

Review Master Article Email Failure for further assistance.





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