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Description of Issue
  • We would like to customize the ESS W-4 Emails, which ones can we edit and where are they stored?
Context
  • Munis
  • Employee Self Service (ESS)
  • W-4 Requests
  • Email Customization
Cause
  • Informational
Resolution
  • The email notification sent when the employee submits their W-4 Request record in ESS is not able to be edited

  • The email notification sent to the employee when the W-4 Request record approved in Munis is able to be edited
  1. To update this W-4 Request Approval Email, you will need to navigate to the program Pending W-4 Requests in Munis
    • Menu → Human Capital Management → Human Resources → Payroll → Employee Maintenance → Pending W-4 Requests
  2. Select Email Text in the ribbon
  3. Enter in your desired text
  4. Select Save to lock in the updates
    • The next W-4 Request Approval should send the newly defined text
Additional Information
  • Please reach out to Munis Human Resources Support with any additional questions





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