Description of Issue
Can the Payment Reversal Program be used to reverse an unposted Receipt
Context
- EERP
- Accounts Receivable
- Payment Reversal (arrefrev)
Cause
N/A
Resolution
Payment Entry Batch will need to be Released prior to using the Payment Reversal. Then main advantage of this process is to create a separate Journal for the Reversed Payment.
Navigate to General Revenues or Property Revenues> Payment Processing > Payment Reversals.
- Click Add to create a new Payment Reversal Batch.
- Click Accept.
- Click Search and Enter the Receipt Number
- Click Accept or Enter from your Keyboard.
- Click Reverse.
- Enter a Reversal Reason Code
- Click Accept or Enter from your Keyboard.
- Click Ok.
- Click Return to get back to the Payment Reversal Batch Header screen.
- Click Output-Rel to release the batch to the Payments Journal for posting.
Additional Information
Using this process will impact your payment entry Settlement total amount. Ticket MUN-493785 created to review impact to Payment Entry and Settlement totals.
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