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Description of Issue

When user tries to update account's default read sequence and it does not save the change.

Context
  • UBCIS
  • Accounts 
Cause

The default read sequence has a value of NULL in the database and it does not allow the field to be updated.

Resolution

If users try to update the default read sequence in the Accounts program and that field does not update. Contact Utility Billing Support.

Additional Information






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