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Supervisor cannot see Manager Self Service in ESS

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Created by Knowledge Assistant , last modified on Aug 07, 2024

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Description of Issue

Manager Self Service not showing for supervisor in ESS

Context

Enterprise ERP
Employee Self Service (ESS)
Manager Self Service (MSS)

Cause

Supervisor Names Level is set to 0

Resolution

Navigate to ESS>Administration>User Administration

Search for the supervisor
Click Edit
Click on Employee tab
Update Names Level to 1 (can update to 2 or 3 if supervisor needs to see additional levels)
Click Update

Additional Information

For a related cause, see below.
- Manager Self Service is not available in ESS
Please reach out to EERP HR Support with any additional questions

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