Description of Issue
I added a record in the Billing Doc Copy tab of the UB Customers program and wanted to know if that is all I need to do to have a copy of a bill go to the tenant
Context
- UBCIS
- Bill Print
- Billing Doc Copy
Cause
Resolution
Property Revenues > Utility Billing > Master Programs > UB Customers
- Click the Search icon
- Enter the Account Number in the Account field
- Enter the CID for the account under the Customer id field
- Click the Billing Doc Copy tab
- Click the Add option in the middle left of the screen
- Enter the type called BILC - Bill Copy
- Tab to the Cust ID field and enter the CID
- Tab to the Name column
- Tab to the Addr #
- Tab through the Address column
- Enter a Start Month under the Start Month column
- Enter an End Month under the End Month column
- Click Accept
- Users will need to check off the field 'Copy-to names' under the 'Print Options' area in the Bill Print program of the Bill Run in order for the copy to be generated.
Additional Information
Add Comment