Description of Issue
- I am a site administrator and need to be granted Tyler Hub administrative access.
- User needs Hub admin access
- No user on site has access to tyler hub administration
Context
- Tyler Hub
- System Administrator
- Security and Permissions
Cause
User is needing HUB Administrative access.
Resolution
To grant a user Tyler Hub Administrative access:
- Sign into the desired HUB environment as a user with HUB Administrator permissions (usually Munis or Tylerservice).
- Click on the Administration settings (cog wheel) button.
- Under User Management click on Role Maintenance.
- Under User Application Rights click on System Administrator.
- Under Add Users select the necessary users and click Save at the bottom of the page.
The selected users are now set up as HUB Administrators and should have administrative access the next time they sign into the HUB environment.
If NO user on site has access to Tyler Hub Administration, please contact TSM Support via the client support portal.
Additional Information
Please review the Master Article - Tyler Hub for all related topics.
If there are any issues, please contact Tyler Systems Management.
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