Description of Issue
When attempting to update Dependent Allowances on the W-4 in ESS from 0 to 3, with the Marital Status still Single, getting an error message "Your W4 information was not submitted for approval. No changes were made"
Context
- Enterprise ERP
- Payroll
- Payroll Setup
Cause
State W-4 has the 2020 or later checkbox selected on the state ESS W-4 Template and it should not be checked
Resolution
1. Navigate to Enterprise ERP>Payroll>Payroll Setup>Income Tax Setup>W-4 ESS Setup
2. Click Search and type the state code in the State Code box
3. Click Accept
4. Click on the 2020 W-4 tab
5. Click Update and remove the check mark from the 2020 or later W-4 box
6. Click Accept
Additional Information
Please reach out to Enterprise ERP HR Support if you have any questions
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