Description of Issue
Delete Cash Receipts
Can you delete a cash receipt
Delete a payment batch
Context
- Munis
- Accounts Receivable
- Payment Entry
- Cash Receipts
Resolution
- Cash Receipts can not be deleted in Munis.
- Un-posted receipts can be reversed within the existing Payment Entry batch if they are not posted yet.
- Posted receipts will require the Payment Reversals program to be reversed accordingly.
- Please see the additional information section below for an article to Reverse Un-posted and Posted Payments.
If issues or errors continue to persist, please submit a case with Munis Support.
Cause
The receipt was entered in error, need to edit the receipt amounts or other vital information. Once a receipt is completed in Munis, the amounts and information are generally get hard coded to that receipt. In this event, support recommends reversing the bad receipt record(s) and re-entering them to correct the information accordingly.
Additional Information
Add Comment