Description of Issue
Deduction is not being taken for an employee during payroll.
Context
- Enterprise ERP Payroll
- Payroll Processing
- Payroll Start and Status
- Earnings and Deductions
- Deduction and Benefit Master
- Employee Job/Salary
Cause
Employee does not have a base pay that is current therefore the deduction gross was not calculating and the amount was not withholding. Calc code 36 calculation: Sum of the reference salary from Employee Job/Salary/Number of Payments*pct
Resolution
Duplicate the Base pay record to an Effective date after the End Date of add to base pay.
- Go to Employee Job/Salary (Payroll>Employee Maintenance>Employee Job/Salary).
- Search for the employee. On the most recent base pay record, click Duplicate in the toolbar.
- Define an Effective Date after the End Date of the prior base pay code. Click Accept.
- Return to Payroll>Payroll Processing>Payroll Start and Status.
- Click Earnings and Deductions.
- Search for Employee and click Accept.
- Click Withholding Tab.
- Double click line for deduction.
- Click Delete.
- Click Add and re-enter Deduction code. TAB to allow information to populate.
- Click Accept.
Additional Information
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