Description of Issue
User is experiencing an issue with EERP where the text is all Xs and unreadable
Context
- EERP
- Purchase Order Inquiry
- Purchase Card Statement
Cause
- Issue with Cache
- Issue with Users Machine
- Potential permissions issue
Resolution
- Have user Clear Cache and Cookies (All Time)
- Restart Computer
- Log into EERP and Confirm resolution
If issue is unresolved, please contact associated support team for that module to confirm permissions.
Additional Information
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