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Description of Issue

When attempting to adjust an invoice, the following error message is received: Error occurred while creating the Adjustment. Process canceled.

Errors occurred while retrieving Adjustment data. Process canceled.

Context
  • EERP Munis
  • General Billing 
  • Adjust Invoice
Cause

Resolution

Please contact EERP General Billing Support to have a case logged.

Additional Information

If utilizing the Transfer Credit tool in Adjust Invoices, a transfer clearing account defined in AR settings is required





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