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Description of Issue

Which product suite, group, and module to use when creating a case in the online support portal for Business Licenses or Business Taxes issues.

Context
  • Online Support Portal
  • Enterprise ERP
  • Business License
  • Business Tax
Cause

Informational

Resolution

To create an online portal case for support for Business License/Tax use the following classification options:

Product Suite: Enterprise ERP

Product Group: Enterprise Revenue Management

Product Module: Business License

Additional Information






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