Description of Issue
I have a check showing on my outstanding check register that need to be cleared.
Context
- Payroll
- Manual Check Reconciliation
- Outstanding Check Register
Cause
Physical checks do not clear automatically.
Resolution
Access Manual Check Reconciliation (Payroll > End of Period > Check Reconciliation > Manual Check Reconciliation)
Click Search, enter your search criteria to return specific checks which need to be cleared
Click Accept
If prompted, select Yes, Continue to the Confirm Record Set prompt
Click Browse in the ribbon.
- Double-click a check record to get more detail
- Click Update. Populate Check Status and Clear Date fields
- Click Accept
Additional Information
Direct Deposit checks will clear automatically during the payroll process.
If the check does not properly update after following the steps under Resolution, please contract EERP General Ledger Support.
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