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Description of Issue

Not able to remove empty Payment Entry batch

Cannot delete empty payment entry batch with 0 items

Context
  • Munis

  • 2018.1+

  • Payment Entry

Cause

Resolution

In this scenario a common resolution can be to resume this batch, update the applicable dates and use it to process payments and eventually posting the batch. 

  1. Navigate to General Revenues>Payment Processing>Payment Entry

  2. Click Resume to take ownership of the batch and proceed to take payments

Additionally, if an empty payment batch is released, a prompt will appear that allows the batch to be voided. Once voided, the batch will no longer show in subsequent searches from Payment entry.

Additional Information

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