Description of Issue
After posting Estimated Tax payments from Post Window Payments, the resulting Payment Entry batch is empty
Context
- Munis
- Estimated Taxes
- Payment Entry
Cause
The cause for this issue has not yet been identified
Resolution
The Estimated Tax payments must be reversed and reentered.
- Go to General Revenues > Virginia State Income Tax > COR Office > Estimated Taxes
- Search for Tax return
- Click Show Payments
- Double-click on payment to be reversed
- Click the Reverse button in the Ribbon menu
- Repeat steps 2 through 5 for each payment needing to be reversed
- Reenter payments
- Post payment batch from Post Window Payments
Additional Information
This is a known issue that is currently being investigated
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