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Description of Issue
  • A Deferred Bill (Category 21) created through Deferred Bill Processing is missing information including Installments, Charges, Customer, Property, Source, and Journal Information. 
  • Error selecting bill information is received when searching for Deferred Bills (Category 21) in Bill Inquiry. 
  • Deferred tax bill account is empty. 
Context
  • Property Tax Billing
  • Deferred Bill Processing (txdefbil)
  • Bill Inquiry (arbilinq) 
  • Error selecting bill information
Cause

Deferred Bill Processing is creating bills with missing information. 

Resolution
  • Development is currently researching the issue. It is recommended to refrain from running Deferred Bill Processing until this issue is corrected. 
    • Category 20 Real Estate Tax Bills can still be adjusted to $0 using the Deferred Tax Billing Reason Code. Once the issue is corrected, Deferred Bill Processing can then be run to create the Category 21 bills for the adjustments. 
  • If Deferred Bill Processing has already been run, then the Bill Detail Adjustments on the Category 20 Real Estate Bills will need to be reversed and re-entered. 
Additional Information

If additional assistance is required, please contact Tax Support for the appropriate region. 





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