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Description of Issue

Can the Payment Reversal Program be used to reverse an unposted Receipt 

Context
  • EERP
  • Accounts Receivable
  • Payment Reversal (arrefrev)
Cause

N/A

Resolution

Payment Entry Batch will need to be Released prior to using the Payment Reversal. Then main advantage of this process is to create a separate Journal for the Reversed Payment. 

Navigate to General Revenues or Property Revenues> Payment Processing > Payment Reversals.

  1. Click Add to create a new Payment Reversal Batch.
  2. Click Accept.
  3. Click Search and Enter the Receipt Number 
  4. Click Accept or Enter from your Keyboard.
  5. Click  Reverse.
  6. Enter a Reversal Reason Code
  7. Click Accept or Enter from your Keyboard.
  8. Click Ok.
  9. Click Return to get back to the Payment Reversal Batch Header screen. 
  10. Click Output-Rel to release the batch to the Payments Journal for posting.
Additional Information

Using this process will impact your payment entry Settlement total amount. Ticket MUN-493785 created  to review impact to Payment Entry and Settlement totals.





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