- Attempt to browse to Forms Administration page to verify if the Forms website is operational
- Launch Enterprise Forms Administration from Hub menu, or browse to URL (ex: https://tylertown.com/prod/readyforms/administration)
- How to find Enterprise Forms URLs
- If you receive an SSL error, follow Update SSL Certificate in IIS
- If you receive another error with the Forms Administration URL and are unable to resolve, please contact Tyler Systems Management Support or log a case via the Online Support Client Portal
- If the Administration site is working, verify what the Forms endpoint URL is set to in the Enterprise ERP environment
- With an administrator account, open Diagnostic Utility and Run-Time Information (System Administration > General Administration > Diagnostic Utility and Run-Time Information)
- Click the Server tab
- Scroll down to the bottom to locate TYLERFORMS_URL
- Example URL: https://tylertown.com/prod/readyforms/api
- If the URL formatting does not align with the Forms Administration URL, please contact Tyler Systems Management Support or log a case via the Online Support Client Portal
.
|