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titleContext

  • Email

  • System settings

  • Munis

  • Office 365

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titleCause

Authenticated SMTP has not been set for Munis SMTP account

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  1. Verify site is Using Office 365 for Email in Munis > System Administration > General Administration >  System Settings 

  2. Within the Office 365 client settings verify the email account being used found in Step 1 has the Authenticated SMTP option activated.

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