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When attempting to adjust an invoice, the following error message is received: Error occurred while creating the Adjustment. Process canceled. Errors occurred while retrieving Adjustment data. Process canceled. |
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If utilizing the Transfer Credit tool in Adjust Invoices, a transfer clearing account defined in AR settings is requiredsee: Category XX Charge Code XXXXXX year XXXX is missing GL account type 29 This error will also present if a user clicks Update without first searching for and locating an Invoice record to Adjust. |