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titleDescription of Issue

Requesting to add another domain to Okta to authenticate

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titleContext
  • Okta
  • Admin Center
  • Domain
  • EERP
  • TID-W
  • Routing


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titleCause
  • Email domain for other
entity is missing
  • entities are missing
  • Needing to add, delete, or edit domain to allow access within OKTA


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titleResolution
  1. Login to Admin Center as Org Admin
  2. Navigate to Settings>Domains Identity Workforce > Domains
  3. Type in the domain e.g. yourdomain.org and hit enterENTER
  4. Test with a user from domain
  5. Add the domain to any necessary federations(not necessary for AD or Okta User Store)
    1. Navigate to Identity Workforce > Identity Providers
    2. Click the federation this needs to be directed to 
    3. Click Next > Next
    4. Select the new domain from the drop down menu
    5. Save


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titleAdditional Information

How to gain Org Admin access to Admin Center

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