| Panel | ||||||||
|---|---|---|---|---|---|---|---|---|
| ||||||||
An Error is produced in Tyler Hub when attempting to Submit or Retrieve a document to TCM from Tyler Hub: Tyler Content Manager Web Service Call Encountered: Method 'putDocuments2' throws: tyler.empire.security.InsufficientPermissionsException: Insufficient Privileges. CREATE access required to resource 'tyler.empire.document.doccode.MUNISGeneral.MUNISSpoolFiles' for user 'munis' Access group Contact Administrator to check TCM Server responsiveness. (This message will only be displayed once per Munis session.) |
...
| Panel | ||||||||
|---|---|---|---|---|---|---|---|---|
| ||||||||
The affected user is part of restrictive groups that give Read-Only access users ID either does not exist within the CM full client, or is applied to a Munis Role that is linked to a MU_*_R (read only) group, restricting access to create and save attachments into CM. |
| Panel | ||||||||
|---|---|---|---|---|---|---|---|---|
| ||||||||
Exploration of the Groups that the affected user is a member of within TCM Security Manager can reveal what groups are restricting document access to Read-Only. Removing the affected user from these groups and making sure they are part of the correct administrative groups should restore the ability to submit and retrieve docs. Munis should be a part of MU_ACCESS_FULL or MU_ACCESS_STANDARD. If the affected user is a member of any read-only groups, that access will supersede the access less restrictive groups would provide. To add a user refer to the steps provided in this article: How to sync users and TCM Permissions from Munis to TCM To troubleshoot Munis Roles and how they are linked to TCM permissions groups review the Troubleshooting section of this KCS article: |
| Panel | ||||||||
|---|---|---|---|---|---|---|---|---|
| ||||||||
...