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titleDescription of Issue

I have a check showing on my outstanding check register that need to be cleared. 

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titleContext

  • Enterprise ERP Payroll

  • Manual Check Reconciliation 

  • Outstanding Check Register

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titleCause

Physical checks do not clear automatically.

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titleResolution

  1. Access Manual Check Reconciliation (Payroll > End of Period > Check Reconciliation > Manual Check Reconciliation)

Click 

  1. Click Search, enter your search criteria to return specific checks which need to be cleared

Click 

  1. Click Accept

    1. If prompted, select Yes, Continue

 to the 

    1.  to the Confirm Record Set

 prompt

    1.  prompt

  2. Click

Browse 

  1. Browse in the ribbon.

  2. Double-click a check record to get more detail

Click 

  1. Click Update. Populate Check Status and Clear Date fields

Click 

  1. Click Accept

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titleAdditional Information

Direct Deposit checks will clear automatically during the payroll process.If the check does not properly update after following the steps under Resolution, please contract EERP General Ledger Support.