Verify desired module is enabled for user - From within CSS Administration the user administrator should navigate to User Administration and then locate the desired user in question
- Click Edit
- Click Citizen and verify that the desired module is enabled for the user, e.g. General Billing
- Enable module and click Click Update
Verify Allow partial payments is enabled for desired module - From the menu on the far left, click Citizen Administration > Payments > Bill Categories
- Next to the desired module, click Edit
- Verify that Allow partial payments is checked
- Click Update
A user with elevated permissions may need to make these changes if the above is attempted and are unable to reach these settings.
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