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To Revert to Owner, the person being reverted to must be set to Owner, but the Customer ID it is being reverted from can be any Relation that is not an Owner. If two Owners only, the Revert to Owner process will not work as it is already under an Owner. If Customer ID does not have Services in their name, but Revert to Owner is Selected, the error This action is available only for customers with services having a stop date greater than today will appear at the bottom of the screen. |