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titleDescription of Issue

I do not see a PASC Tyler Support account in Content Manager, how do I create one so support case access Content Manager?

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titleContext
  • Public Administration Support Center
  • PASCTyler Support Accounts
  • Content Manager
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titleCause

PASC Tyler Support accounts are not automatically seeded to Content Manager and instead will rely on inherited accounts from integration applications.

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titleResolution

To sync users from Content Manager to Enterprise ERP: How to sync users and TCM Permissions from Munis to TCM

If the sync does not work, check to see if the accounts need to be enabled in Content Manager: Enabling disabled accounts in Content Manager

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titleAdditional Information

Looking for more information on PASCthe new Tyler Support accounts? Check out the Master Article - Public Administration New Tyler Support CenterAccounts for all related articles!

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