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Explanation of what What does Waiver during Payment means in context of accepting payment through Payment Entry and the resulting transaction showing mean in Bill Inquiry History |
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When entering an under payment, users have the ability to allocate the funds to designated charges and charge groups. If a payment is allocated in such a way that some of the fee, penalty, or interest amount due is not paid, a warning is surfaced displayed asking the user if they would like to waive or hold the interest. Answering yes Yes to this prompt creates a Waiver during Payment adjustment that reduces the owed fee, penalty, and/or interest on the bill. |
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For instructions on how to run a report to identify other instances where interest was waived while entering payments in Payment Entry, please see the following article: Run a report for penalties and interest waived with payment |