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When trying to go into Earnings and Deductions some users are getting errors. EDFM Users: Unable to Update EDFM user count (-6372) Try again? Munis (prpyflrm) Error executing fupdate_prctlfil. Lock Request time out period exceeded |
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A Earnings and Deductions proof was being processed at the same time another users was trying to make updates in Earnings and Deductions, creating a lock on the server. |
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All users in the payroll should close all the way out of Munis and log back in. If the lock is still therepresent, contact Munis Payroll Support. |
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OnPrem clients will need to provide a Server Connection for the technician to check for the lock. |