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Development is currently researching the issue. Workaround is to post the batch again. Any previous duplicate Journal entries should be reversed on the Financials side only. Contact EERP Revenue Support for further assistance.Enabling Batch Locking in AR Settings may also alleviate this issue from further occurring. See the following article: Accounts Receivable Settings Use Batch Locking, leaving only the journal currently associated on the receipt intact. Also see the following article which has been trending: Payment Entry Reversals reopening old transactions into Workflow |
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Contact EERP Revenue Support for further assistance. |