Payments Journal batches reappearing to post again
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
Batches are reappearing in Payments Journal that have already been posted to the GL, resulting in duplicate GL Journals to be generated.
Payments Journal error during posting. GL journal generated but batch posting is cancelled.
- Error executing selectBatchPostingInProgressFromIdAndPostingJob
Context
- Accounts Receivable
- Payments Journal
- Payment Entry
Cause
Resolution
Development is currently researching the issue.Â
Workaround is to post the batch again. Any previous duplicate Journal entries should be reversed on the Financials side only, leaving only the journal currently associated on the receipt intact.
Also see the following article which has been trending: Payment Entry Reversals reopening old transactions into Workflow
Additional Information
Contact EERP Revenue Support for further assistance.