Versions Compared

Old Version 1

changes.mady.by.user Knowledge Assistant

Saved on

compared with

New Version 2

changes.mady.by.user Knowledge Assistant

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleResolution

As soon as the Munis client receives confirmation of the install of the Tyler Identity upgrade, the client should post a message on their Home Page to inform end users of the need to re-register.


Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleAdditional Information

The timing of the posting of the message is very important. The client should be in close communication with the Deployment Team and have a message similar to what is shown below ready to post on the client's website.

  • Example of announcement on Home Page
:
    • Effective __Month & Date__, a significant upgrade to our system requires that all end users re-register with our self service applications. In order to do this, it is important to recall whether an email address and password were created or if a social platform (e.g., Google, Facebook, etc.) was linked. Please contact our office at (###) ###-#### or office@cityname.org for more information. Click HERE to re-register.
    • Example: Client's re-registration website