Versions Compared

Version Old Version 3 New Version Current
Changes made by

Knowledge Assistant

Knowledge Assistant

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleDescription of Issue

Requesting to add another domain to Okta to authenticate

...

Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleCause
  • Email domain for other entities are missing
  • Needing to add, delete, or edit domain to allow access within OKTA


Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleResolution
  1. Login to Admin Center as Org Admin
  2. Navigate to Identity Workforce > Domains
  3. Type in the domain e.g. yourdomain.org and hit ENTER
  4. Test with a user from domain
  5. Add the domain to any necessary federations(not necessary for AD or Okta User Store)
    1. Navigate to Identity Workforce > Identity Providers
    2. Click the federation this needs to be directed to 
    3. Click Next > Next
    4. Select the new domain from the drop down menu
    5. Save


Panel
borderColor#03396c
titleColorWhite
titleBGColor#03396c
titleAdditional Information

How to gain Org Admin access to Admin Center

...