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titleDescription of Issue

How do I setup Office 365 to send email from Munis?

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  • SMTP Server: smtp.office365.com
  • Port: 587
  • TLS/SSL: Checked
  • Username and Password: a real email address (not distribution group) that can send email
    • The SMTP integration account cannot have Two Factor Authentication otherwise failure to authenticate will occur when Munis attempts to send an email using the integration account.
  • IT will need to verify Basic authentication is enabled and Modern Authentication is disabled on Office 365 admin center 


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titleAdditional Information

For step by step instructions for setting up in Munis: Munis Email - Email section in the System Settings is not setup or setup incorrectly

For step by step instructions for setting up in Munis Self Service: Self Service Email

Review Master Article Email Failure for further assistance.