Payment Entry Batch will need to be Released prior to using the Payment Reversal. Then main advantage of this process is to create a separate Journal for the Reversed Payment. Navigate to General Revenues or Property Revenues> Revenues> Payment Processing > Payment Reversals. Click Add to create a new Payment Reversal Batch. Click Accept. Click Search and Enter the Receipt Number Click Accept or Enter from your Keyboard. Click Click Reverse. Enter a Reversal Reason Code Click Accept or Enter from your Keyboard. Click Ok. Click ReturnReturn to get back to the Payment Reversal Batch Header screen. Click Output-Rel to release the batch to the Payments Journal for posting.
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