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titleDescription of Issue

New Hire has been assigned the same permissions as the person they are replacing, but they cannot see their Tyler Menu in Enterprise ERP.

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titleResolution

Enable User Attribute record for New Hire - 

  1. Log into EERP with an admin account
  2. Navigate to User Attributes
    1. EERP > System Administration > Security User Attributes
  3. Search on the user's account (e.g. by User ID, Name, Munis employee no.)
    1. Account for case sensitivity
  4. Click Update
  5. Set User account status to Enabled
  6. Click Accept
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titleAdditional Information

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