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titleDescription of Issue

Unable to update the AR Code on certain Charge Codes.

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titleResolution

The AR Code on a Charge Code that has had any activity/use (bills, receipts, adjustments) for the year cannot be updated.  If the Charge Code has been used and the AR code needs to be updated, then a new charge with the desired AR Code should be created.

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titleAdditional Information

If additional assistance is required, please contact the appropriate Support Team: How to determine the correct Accounts Receivable support team to assist with an issueAdditional resources for working in the Charge Codes program can be found here: Master Article - Charge Codes