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titleDescription of Issue

Search Would like to know how to search an error in the System Log and export the XML data file of the error. 


Munis
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titleContext

System Log

  • My Reports
  • Saved Reports

    • (spelogmt)


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    titleCause

    InformationalAn error is being encountered that provides a System Log Id. More information about the error is needed. 


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    titleResolution
    1. Navigate to the System Log program either by searching or via the following path: System Administration > General Administration > System Log
    2. Click Search.
    3. Enter the Log ID and click Accept.
    4. Click XML Export in the toolbar. (Note: The message at bottom of screen should read:The file 'spelogmtXXX.txt' has been saved to the Munis spool directory)

    To view the report:

    1. Click the User Menu icon (upper righthand side) and select My Reports/Saved Reports from the dropdown.
    2. Click the Date column heading to organize saved reports by date.
    3. Double-click the System Log XML Export entry for the applicable Date and Time.
    4. The file will download to your workstation.

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