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Description of Issue

Search error in System Log and export XML data file

Context
  • Munis
  • System Log
  • My Reports
  • Saved Reports
Cause

Informational

Resolution
  1. Navigate to the System Log program either by searching or via the following path: System Administration > General Administration > System Log
  2. Click Search.
  3. Enter the Log ID and click Accept.
  4. Click XML Export in the toolbar. (Note: The message at bottom of screen should read: The file 'spelogmtXXX.txt' has been saved to the Munis spool directory)

To view the report:

  1. Click the User Menu icon (upper righthand side) and select My Reports/Saved Reports from the dropdown.
  2. Click the Date column heading to organize saved reports by date.
  3. Double-click the System Log XML Export entry for the applicable Date and Time.
  4. The file will download to your workstation.
Additional Information

If a System Log Id is unavailable or unknown, please see: How To Search The System Log For Errors With No System Log Id





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