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General Revenues > General Billings > Invoice Processing > Adjust Invoices
Note that only in-proof adjustments can be canceled. Once an adjustment has been released from the batch, via the Release Adjustment button in the toolbar, and is in Approved status, theĀ Cancel Adjustment button is no longer viable. This is the case regardless of whether or not IVA business rule(s) are in use. For any released or posted adjustments, subsequent adjustments can be made to negate those records, in lieu of canceling the adjustment. If the batch cannot be posted due to an error, please contact Enterprise ERP General Billing Support. |
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