Content Manager Scanning Requirements can be downloaded from Community:
https://tylercommunity.tylertech.com/content-manager/m/general_documents
If the link above does not work: - From Tyler Tech home page navigate to Client Support > Access Tyler Community
- Click on Content Manager > Library > General Documents
- Click on Content Manager Scanning Requirements to download the document
To summarize the information provided there: - The most basic requirement of Content Manager is that it requires 32-bit or 64-bit TWAIN compatible scanners to scan directly into the application
- If logging into the Full Client, make sure to chose the 32-bit or 64-bit launch link that matches the scanner driver that has been installed
- While we cannot guarantee all scanners’ compatibility, most TWAIN compatible scanners work with TCM
Windows Scanning
Web Client – Integrated Viewer and Content Capture - The web browser-based client can be used to scan on Windows with a 32-bit or 64-bit TWAIN compatible scanner, and a web browser compatible with the Dynamsoft Dynamic Web TWAIN browser plugin.
Full Client (Java Client) - The full client can be used to scan on Windows with a 32-bit or 64-bit TWAIN compatible scanner.
Mac Scanning
Web Client – Integrated Viewer and Content Capture - The web browser-based client can be used to scan on Macs with some TWAIN compatible scanners and a web browser compatible with the Dynamsoft Dynamic Web TWAIN browser plugin.
Full Client (Java Client) - The full client cannot be used to scan on a Mac. This is true for hosted and on-premise clients.
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