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titleDescription of Issue

What are the most current scanner models that are compatible for TCM scanning functionality? is required for a scanner to be compatible with TCM scanning?

What are the Content Manager scanner requirements?


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titleContext
  • Munis
  • ERP Enterprise
  • Tyler Content Manager
  • Content Manager
  • TCM
  • CM
  • Scanning
  • TWAIN Driver


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titleCause

Seeking compatible scanner models requirements to be used with TCM. 


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  • The most basic requirement of Content Manager is that it requires 32-bit or 64-bit TWAIN compatible scanners to scan directly into the application
  • While we cannot guarantee all scanners’ compatibility, most TWAIN compatible scanners work with TCM


Windows Scanning
Web Client – Integrated Viewer and Content Capture

  • The web browser-based client can be used to scan on Windows with a 32-bit or 64-bit TWAIN compatible scanner, and a web browser compatible with the Dynamsoft Dynamic Web TWAIN browser plugin.

Full Client (Java Client)

  • The full client can be used to scan on Windows with a 32-bit or 64-bit TWAIN compatible scanner.


Mac Scanning
Web Client – Integrated Viewer and Content Capture

  • The web browser-based client can be used to scan on Macs with some TWAIN compatible scanners and a web browser compatible with the Dynamsoft Dynamic Web TWAIN browser plugin. 

Full Client (Java Client)

  • The full client cannot be used to scan on a Mac. This is true for hosted and on-premise clients.


Additional Information
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Content Manager Scanning Requirements can be downloaded from Community: 

  1. From Tyler Tech home page
>
  1. navigate to Client Support > Access Tyler Community
> click
  2. Click on Content Manager
, > 
  1.  > Library > General Documents
> click
  2. Click on Content Manager Scanning Requirements to download the document

https://tylercommunity.

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tylertech.com/content-manager/m/general_documents

https://tylercommunity.tylertech.com/content-manager/f/general-enterprise-tcm/86961/document-scanner/247613

Fujitsu ScanSnap compatibility with Content Manager

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